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Copy of Sr. Technical Consultant, Core Business Transformation Solutions
Join ServiceNow as a Sr. Technical Consultant in Vancouver. Leverage ServiceNow expertise to optimize processes, lead workshops, and drive transformation. Requires 3+ years in ServiceNow, relevant certifications, and strong tech skills. Benefits include travel, training, and competitive salary.
Job description
Serve as the technical expert in optimizing and leveraging ServiceNow best practices with a strong focus on configuration versus customization. Support the engagements efforts such as specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders, for these specific solutions and domains. Lead customer design workshops focused on ServiceNow Platform and Solution technology.
Requirements
- At least 3+ years of configuring/developing ServiceNow.
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- ServiceNow certifications such as a current ServiceNow Certified System Administrator (CSA) certification, and relevant ServiceNow Solution-Specific Certified Implementation Specialist/Accreditation designations (i.e., HR Suite Certification, Legal Service Delivery Acceditation, Workplace Service Delivery Accreditation, Certified Application Developer, and/or completion of ServiceNow Supplier Lifecycle Operations (SLP)/Sourcing & Procurement Operations (SPO)/Accounts Payable Operations (APO) Learning Paths)
- At least 5+ years of configuration/development experience for complex, highly-capable, HR, Legal, Workplace/Facilities & Finance/Supply Chain technologies – inclusive of integrations and portals
- Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
- Strong understanding with leading HR, Legal and/or Workplace/Facilities and related systems and tools such as Workday, Oracle / PeopleSoft, SAP / SuccessFactors, UltiPro, Infor, SAP ERP, etc.
- Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
- Proven team player and team builder
Benefits
- Up to 50% travel annually, driven by customer needs and internal meetings
- Training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request
- Salary
