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ServiceNow
CRM Account Executive - Commercial
ServiceNow CRM Account Executive (Commercial) in England. Drive CRM product success, manage accounts, build pipeline. Requires 8+ years sales experience, CRM/Customer Service Management expertise, industry knowledge, English/Italian fluency. AI integration experience valued.
The Mothership
Senior
ServiceNow Role Type:
Sales
ServiceNow Modules:
Customer Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Job description
Posted on:
November 24, 2025
The CRM Account Executive will oversee market success of ServiceNow's CRM products in the Commercial vertical. You will play a leading role in engaging assigned accounts and be responsible for the creation of new business and pipeline across a substantial portion of the ServiceNow sales cycle and methodology.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Deep experience in solution sales, preferably within a CRM / Customer engagement /Customer Service Management / CX / CPaaS / CCaaS / SOM vendor
- 8+ years of sales experience within complex software or platform solutions
- Deep industry knowledge of your assigned Commercial vertical
- Fluency in English and Italian essential
Requirements Summary
8+ years of sales experience, deep industry knowledge, and fluency in English and Italian
