CRM Account Executive

ServiceNow is seeking a CRM Account Executive to oversee market success of ServiceNow's CRM Workflows products. The role involves developing sales strategies, building relationships with C-suite personas, and delivering 'art of the possible' demonstrations. The successful candidate will be a trusted advisor to customers, driving customer success and revenue growth.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Experience in specialist solution sales, preferably within a CRM / Customer engagement /Customer Service Management / CX / CPaaS / CCaaS / SOM vendor
• An understanding of the CRM, CX or CSM solution-related business processes
• Experience leading virtual or matrixed teams
• Ability to understand broad, macro-level business IT needs for a prospective client
• Extensive sales experience within complex software or platform solutions
• Experience establishing trusted relationships with current and prospective clients and other teams
• Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
• Ability to thrive in a fast paced, growing, deadline driven environment
• Willingness to go above and beyond to win in the market against stiff competition
• Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences
• Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system
• Excellent communication and presentation skills
• Regional travel required up to 50%
• Fluency in English and Arabic

Benefits

• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance
• Generous Paid Time Off