CRM BPC for Financial Services Operations

ServiceNow is seeking a Senior Business Process Consultant (BPC) to build relationships with customers and deliver exceptional consulting. This role focuses on improving processes, leveraging AI, and contributing to early design with technical experts. The BPC will lead teams and mentor junior members, and contribute to best practices across the ServiceNow platform.

Requirements

• Experience in leveraging AI for process improvements.
• 8+ years progressive experience in a professional services organization.
• Adherence to ServiceNow certifications (CSM & FSO).
• Advanced English proficiency.
• Ability to travel up to 50%.