Wipro Limited

Cross Functional Lead - L1

Join Wipro as a Cross Functional Lead - L1 in Pune. Leverage ITIL processes and ServiceNow expertise to drive stakeholder coordination. ITIL certified required.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 11, 2025

Work with Wipro as a Cross Functional Lead - L1 in Pune, India. As a single point of contact, you will execute ITIL processes, drive stakeholder coordination, and ensure process adherence.

Requirements

  • 10-14 years of experience in ITSM practice in managing various ITIL process roles
  • ITIL V4 MP / ITIL 2011 Expert / ITIL 2011 Intermediate Certified, SIAM Foundation / Architect Certification
  • Good knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc.
  • Excellent team management skills and inter-personal skills
  • Excellent Presentation skills, verbal and written communication skills and facilitation skills
  • Good documentation and process flow diagramming skills
  • Graduate or Postgraduate in Management / Engineering / Computer sciences

Benefits

  • Realize your ambitions
  • Reinvent your world
  • Join a business powered by purpose and a place that empowers you to design your own reinvention
  • We want to see the constant evolution of our business and our industry

Requirements Summary

10-14 years of ITSM experience, ITIL certifications, and good ITSM tool knowledge required