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Wipro Limited
Cross Functional Lead - L2
Join Wipro Limited in Hyderabad as a Cross Functional Lead - L2. Leverage ITIL and ServiceNow skills to manage processes, drive collaboration, and achieve KPIs.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 4, 2025
Work with Wipro as a Cross Functional Lead - L2 to manage ITIL processes, drive collaboration with stakeholders, and lead ITIL Process resources to achieve Process KPIs and Service level targets.
Requirements
- 10-14 years of experience in ITSM practice in managing various ITIL process roles
- ITIL V4 MP / ITIL 2011 Expert / ITIL 2011 Intermediate Certified, SIAM Foundation / Architect Certification
- Good Knowledge of ITSM Tools; ServiceNow, Remedy, HPSM, etc.
- Graduate or Postgraduate in Management / Engineering / Computer sciences
Benefits
- Opportunity to work with a leading technology services and consulting company
- Chance to collaborate with multiple stakeholders and drive business growth
- Career development opportunities in a fast-paced and dynamic industry
Requirements Summary
10-14 years of ITSM experience, ITIL certifications, and knowledge of ITSM tools
