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NTT Ltd.
Cross Technology Managed Services Engineer (L2)
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 21, 2025
Join NTT DATA and make an impact by playing an essential role in maintaining clients' IT infrastructure and systems. As a Cross Technology Managed Services Engineer (L2), you will proactively monitor, identify, investigate, and resolve technical incidents and problems.
Requirements
- Moderate-level experience in managed services roles handling cross-technology infrastructure.
- Knowledge of ticketing tools, preferably ServiceNow.
- Familiarity with ITIL processes and experience working with vendors and third parties.
Benefits
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and inclusive work environment
Requirements Summary
Bachelor's degree in IT/Computing or equivalent work experience. Moderate-level experience in managed services roles handling cross-technology infrastructure. Knowledge of ticketing tools, preferably ServiceNow
