Customer IT Assurance Manager

We are seeking a Customer IT Assurance Manager to join our Technology External Assurance function. As a key member of the team, you will be responsible for enabling the operation of the function, executing and managing activities, and delivering customer IT assurance. You will work closely with other functions to ensure the effective delivery of operations and evolve customer expectations.

Requirements

• Senior professional experience with direct management responsibilities in either a Big 8 external practice, Internal Audit, or supplier / customer assurance function for a financially regulated / FinTech entity.
• Certified in relevant audit, risk and security certifications preferably with one of the following: IIA, CISA, CISM, or CISSP.
• Strong information security/assurance, audit, compliance and risk knowledge, experience of IT risk and assurance frameworks, and control assurance assessments (e.g. ISO 27001, CIS 20, NIST, etc).
• Demonstrable experience in planning, executing and supervision of activities / deliverables such as controls assessments or audits.
• Demonstrable experience in review and assessment of contractual or regulatory artifacts / documentation.
• Effective critical thinking and problem solving to ensure that operations are delivered to expected standards and defined timelines while ensuring that stakeholder expectations are managed accordingly.
• Extremely good organisational, communication and administration skills with an exceptional eye for detail.
• Ability to continually prioritise and execute multiple activities at the same time with minimal supervision.
• Demonstrable strong written, interpersonal and verbal communication skills.
• Demonstrable ServiceNow and exceptional Microsoft Office 365 skills, including SharePoint.

Benefits

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts