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Tecnológico de Monterrey
Customer Service Advisor
Join Tecnológico de Monterrey as a Customer Service Advisor in Atizapán. Leverage ServiceNow skills to enhance customer experiences and drive process improvements.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 27, 2025
As a Customer Service Advisor, you will receive and resolve customer needs through various channels, providing extraordinary experiences and contributing to process improvement.
Requirements
- Bachelor's degree or Engineering degree
- 2-3 years of experience in customer service areas
- English language proficiency (B2 level)
- CRM management (ServiceNow, SalesForce, or final)
- Office software (Word, Excel, PowerPoint) use
- Excellent communication skills
- Service orientation and results
- Easy adaptation to change
- Problem-solving
- Self-management
Requirements Summary
Bachelor's degree, 2-3 years of customer service experience, English proficiency, and CRM management skills
Apply now
Atizapán de Zaragoza
|
Estado de México
Mexico
Entry Level
In-Person
Full Time
