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Tecnológico de Monterrey
Customer Service Advisor
Join Tecnológico de Monterrey as a Customer Service Advisor in Atizapán de Zaragoza. Leverage ServiceNow skills to enhance client experiences. Bachelor's required.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 25, 2025
The Tecnológico de Monterrey is seeking a Customer Service Advisor to provide extraordinary experiences to clients through phone, email, chat, WhatsApp, video call, or in person. The ideal candidate is passionate, innovative, and committed to transforming Mexico through education.
Requirements
- Bachelor's or Engineering degree
- 2-3 years of experience in customer service areas
- Mastery of English language (B2 level)
- Management of CRM (ServiceNow, SalesForce, or final)
- Use of office software (Word, Excel, PowerPoint)
- Excellent communication skills, service orientation, and results
- Easy adaptation to change, problem-solving, and self-management
Requirements Summary
Bachelor's or Engineering degree, 2-3 years of customer service experience, English language mastery, and CRM management
Apply now
Atizapán de Zaragoza
|
Estado de México
Mexico
Entry Level
In-Person
Full Time
