Altisource

Customer Service Specialist

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Job Level - JobBoardly X Webflow Template
Entry Level
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Job description

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Posted on:
 
October 13, 2025

Altisource is seeking a Customer Service Specialist to work directly with the Executive leadership team on developing and organizing the financial strategy for different lines of business. They prioritize innovation and employee growth, and aim to revolutionize how homes are bought, sold, and managed within the US market. This role offers opportunities for professional development and a positive impact on a globally recognized company.

Requirements

  • Respond to inbound/outbound calls, emails, and support tickets.
  • Troubleshoot technical issues.
  • Log interactions, diagnostics, and resolutions in the helpdesk system.
  • Escalate unresolved issues.

Benefits

  • Competitive salary
  • Comprehensive insurance plans
  • Wellness programs
  • Happy work environment
  • 10 paid holidays

Requirements Summary

2+ years customer service or IT helpdesk experience. Strong communication skills & familiarity with ticket tools