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Adventus
Customer Success Administrator
Customer Success Administrator at Adventus, Kuala Lumpur. Support CSM operations, manage requests, coordinate teams. Requires diploma/bachelor's, 1yr experience, MS Office proficiency. ServiceNow CSM knowledge preferred. Strong communication essential.
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Customer Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Job description
Posted on:
November 7, 2025
Adventus is an ICT Solutions and Services Provider looking for a Customer Success Administrator to provide comprehensive support to the Customer Success Business Unit.
Requirements
- Minimally a Diploma or Bachelor's degree
- At least 1 year of relevant and proven experience
- Proven ability to manage multiple administrative requests
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experience in ServiceNow Customer Service Management (CSM) is a plus
- Excellent written and spoken command of the English language
- Clear and professional written and verbal communication skills
- Comfortable working independently and with cross-functional teams
Requirements Summary
1 year of experience, Diploma or Bachelor's degree, strong administrative skills
