ServiceNow

Customer Success Executive - German/French Speaking

Join ServiceNow as a Customer Success Executive in Glattbrugg, driving post-sales success with AI integration and strategic account management. 10+ years in SaaS required. Competitive salary and benefits.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 21, 2025

ServiceNow is seeking a Customer Success Executive to lead post-sales activities for Enterprise, Industries, and Commercial sectors. This role focuses on driving customer success, accelerating their journey to success, and maximizing the impact of ServiceNow's solutions. The ideal candidate will be a trusted advisor who can partner with C-level executives, integrate AI, and drive strategic initiatives to ensure customer value.

Requirements

  • AI Integration
  • Enterprise SaaS Transformation
  • C-Level Presence
  • Leadership Expertise
  • Strategic Account Management
  • Business Acumen
  • Operational Excellence
  • Cross-Functional Leadership
  • Adaptability
  • Customer-Centric Mindset
  • Operational & Execution Excellence
  • Collaboration & Communication
  • Customer-Centric Mindset

Benefits

  • Competitive salary
  • Comprehensive benefits package
  • Opportunities for professional development

Requirements Summary

10+ years management consulting/solutions consulting. AI expertise, enterprise SaaS transformation, and strong C-level relationships. Strategic account management and customer-centric approach are key