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Customer Success Executive - German Speaking
Customer Success Executive (German-speaking) at ServiceNow, Vienna. Drive enterprise SaaS transformation & strategic advisory for high-value accounts. Requires 10+ yrs consulting/leadership experience, C-level relationship management, AI integration expertise. Flexible work, equal opportunity.
Job description
ServiceNow is seeking a Customer Success Executive to drive post-sales success, collaborate strategically, mitigate risks, and drive value for our most valuable accounts in the Enterprise, Industries, and Commercial sectors. The ideal candidate will have a strong background in enterprise-level SaaS transformation and strategic advisory, with deep expertise in technology-enabled business transformations and a proven ability to advise at the executive level.
Requirements
- AI Integration & Thought Leadership
- Enterprise SaaS Transformation & Strategic Advisory
- C-Level Presence & Relationship Management
- Leadership Expertise
- Strategic Account Management
- Business Acumen & Problem-Solving
- Cross-Functional Leadership
- Adaptability & Change Management
- Operational & Execution Excellence
- Collaboration & Communication
- Customer-Centric Mindset
Benefits
- Flexible work arrangements
- Equal opportunity employer
- Accommodations for applicants with disabilities
- Export control regulations compliance
