Customer Success Executive- Banking

ServiceNow is seeking a Customer Success Executive to lead the post-sales activities for key accounts. This role will drive customer success, ensuring predictable renewals, and maximizing ServiceNow's impact across various business transformation initiatives. The ideal candidate will be a trusted advisor, strategic thinker, and skilled negotiator.

Requirements

• Experience in leading large-scale digital business transformations
• Expertise in governance, strategy, and execution of cross-functional teams
• Strong experience in building and leading high-performing Customer Success or Consulting teams
• Strong experience building relationships with C-level business leaders
• Strong understanding of customer needs
• Fluency in Agile Methodologies

Benefits

• Competitive Salary
• Comprehensive Health Benefits
• Professional Development Opportunities
• Flexible Work Arrangements