Customer Success Executive- Technology

ServiceNow is seeking a Customer Success Executive to lead the post-sales activities within the most valuable accounts. This role focuses on driving customer success by accelerating the customer journey, ensuring renewals, and maximizing ServiceNow's impact. The Executive will build strong relationships with C-level executives, collaborate strategically with Account Executives, and proactively identify risks and opportunities to ensure value realization.

Requirements

• Drive Post-Sales Success
• Collaborate Strategically
• Mitigate Risks and Drive Value
• Focus on Key Performance Indicators (KPIs)
• Foster Strategic Alignment
• Advocate for Innovation and Continuous Learning
• Set Success Metrics and Milestones