ServiceNow

Customer Success Executive

Join ServiceNow as a Customer Success Executive in Amsterdam. Drive customer transformation using ServiceNow skills, ensuring renewals and maximizing value. 15+ yrs experience required.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
September 29, 2025

ServiceNow is seeking a Customer Success Executive to lead the strategic transformation of customer accounts. This role focuses on driving long-term value by accelerating customers to success, ensuring predictable renewals, and maximizing the impact of ServiceNow. The executive will partner with C-level executives, build relationships with ServiceNow leaders, and proactively identify potential risks and opportunities.

Requirements

  • AI Integration & Thought Leadership
  • Enterprise SaaS Transformation & Strategic Advisory
  • C-Level Presence & Relationship Management
  • Leadership Expertise
  • Strategic Account Management
  • Business Acumen & Problem-Solving
  • Cross-Functional Leadership
  • Adaptability & Change Management
  • Operational & Execution Excellence
  • Collaboration & Communication
  • Customer-Centric Mindset

Requirements Summary

15+ yrs advisory experience. Leverage AI for customer transformation. C-level relationships are key