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ServiceNow
Customer Success Executive
Join ServiceNow as a Customer Success Executive in Paris. Drive post-sales success, leverage AI, and manage strategic accounts. 15+ years in SaaS required.
The Mothership
Expert/Leadership
ServiceNow Role Type:
Sales
ServiceNow Modules:
DevOps
ServiceNow Certifications (nice to have):
Job description
Posted on:
September 30, 2025
This Customer Success Executive role is crucial for ServiceNow to drive long-term value by accelerating customers' journeys to success. The position focuses on strategic leadership, relationship management, and driving Post-Sales Success, ensuring predictable renewals, and leveraging the right resources to deliver impactful business transformation initiatives. It requires deep expertise in AI, enterprise SaaS, and strategic account management.
Requirements
- Experience leveraging AI to enhance work processes.
- Extensive experience leading large-scale digital transformations in SaaS or enterprise software.
- Proven ability to engage and build lasting relationships with senior executives.
- Minimum 15 years of experience in management consulting, solution consulting, or a leadership role.
- Strategic Account Management experience.
- Fluency in French and English is mandatory.
Requirements Summary
15+ years leadership in consulting. Strong AI & SaaS Transformation skills. Fluent in French and English
