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ServiceNow
Customer Success Executive
Join ServiceNow as a Customer Success Executive in Dallas, TX. Drive post-sales success, collaborate with C-levels, and leverage digital transformation skills.
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Job description
Posted on:
October 10, 2025
ServiceNow is seeking a Customer Success Executive to drive post-sales activities and accelerate customer success within their most valuable accounts. This role focuses on partnering with C-level executives, defining strategic roadmaps, mitigating risks, and maximizing ServiceNow’s impact across business transformation initiatives. The ideal candidate will have experience in digital transformation and possess a track record of delivering scalable, repeatable success.
Requirements
- Drive Post-Sales Success
- Collaborate Strategically
- Mitigate Risks and Drive Value
- Focus on Key Performance Indicators (KPIs)
- Foster Strategic Alignment
- Advocate for Innovation
- Set Success Metrics and Milestones
Requirements Summary
BA/BS or equivalent. 12+ years in consulting/leadership. Strong experience in digital transformation. Strong C-level relations and execution expertise
