Customer Success Executive

ServiceNow is seeking a Customer Success Executive to drive the strategic leadership and execution of post-sales activities for valuable accounts. This role will focus on accelerating customer progress towards success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives. The ideal candidate will be a trusted advisor, partner with key stakeholders, and proactively identify and mitigate risks to deliver value.

Requirements

• AI-driven experience
• 15+ years in management consulting/leadership
• Strong leadership experience
• Strong business acumen
• C-level relationships
• Excellent communication and collaboration skills
• Deep customer focus