Customer Success Executive

ServiceNow is seeking a Customer Success Executive to drive value in a large, strategic account in Saudi Arabia. This role involves leading customer impact initiatives, aligning stakeholders, and ensuring the ServiceNow platform delivers maximum business value. The ideal candidate will have a senior leadership role, driving vision, governance, and strategy for digital transformation. This is a key account for the company.

Requirements

• Experience leveraging AI to enhance work processes, decision-making, and problem-solving.
• Extensive experience leading large-scale digital transformations within SaaS or enterprise software environments.
• Proven ability to engage, influence, and build lasting relationships with senior executives.
• Leadership expertise in managing complex, strategic accounts.
• Business acumen & problem-solving skills.
• Strategic account management experience.
• Operational & Execution Excellence.

Benefits

• Competitive salary
• Opportunities for professional growth
• Supportive work environment