ServiceNow

Customer Success Guide

Join ServiceNow as a Customer Success Guide in Costa Rica. Drive customer success using ServiceNow skills, manage relationships, and support growth. Competitive salary and flexible schedule.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Strategic Portfolio Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 5, 2025

ServiceNow is seeking a Customer Success Guide to drive customer success and adoption within the AMS region. This role involves serving as the primary point of contact for customers, helping them achieve their business goals, and collaborating with internal teams. Key responsibilities include focusing on customer success, providing guidance, managing relationships, and escalating issues.

Requirements

  • Serve as a customer advocate and onboarding guide.
  • Collaborate with internal teams to address issues and differentiate the platform.
  • Manage and nurture customer relationships for expansion.
  • Support customer success plans and deliver value realization.

Benefits

  • Competitive salary
  • Flexible work schedule
  • Opportunities for professional growth

Requirements Summary

Large customer portfolio management, customer advocacy role, cross-functional collaboration, and executive relationship management are key