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ServiceNow
Technical Support Engineer
Join ServiceNow in San Francisco as a Technical Support Engineer. Leverage your expertise in authentication systems and web services to resolve customer issues. Competitive pay and growth opportunities await!
The Mothership
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 1, 2025
ServiceNow is seeking a Technical Support Engineer to guide customers on critical issues, providing excellent support experiences. The role involves resolving technical cases using various technologies, diagnosing issues, and collaborating with internal teams. The position requires a strong background in authentication systems, email infrastructure, web services, and networking, and a passion for troubleshooting complex systems.
Requirements
- Bachelor's degree in computer science
- 2-4 years of related experience
- Fluency in Portuguese, Spanish, and English
- LDAP/Active Directory, SSO, or other authentication systems
- Email Infrastructure (e.g. Exchange, Office 365, Postfix)
- Web Services (consuming or providing) (SOAP, REST)
- Experience with Data Extraction Technologies (e.g. JDBC, ODBC)
Benefits
- Competitive earning potential
- Growth opportunities within the company
Requirements Summary
Bachelor's degree in CS + 2-4 years exp. Portuguese/Spanish fluency is a must. Strong communication & technical skills needed
