ServiceNow

Customer Success Manager

Join ServiceNow as a Customer Success Manager in Addison, TX. Leverage ServiceNow skills to enhance customer outcomes and promote best practices. 3+ years in customer service required. Full-time, remote options available.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 17, 2025

The Customer Success Manager will act as an advocate for customers, overseeing their outcomes engagement, ensuring technical health, and promoting ServiceNow's best practices to help them achieve their goals.

Requirements

  • 3+ years of experience providing customer professional services or related business support to manufacturing or hospitality industries.
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Ability to provide independent comprehensive services

Benefits

  • Job Title: Customer Success Manager
  • Location: Two Addison Circle 15725 North Dallas Parkway Suite 200, Addison, TEXAS, United States
  • Job Type: Full-time
  • Location Type: Remote

Requirements Summary

3+ years of experience in customer service, AI integration, and independent service provision