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ServiceNow
Customer Success Manager
ServiceNow Customer Success Manager in Heredia. Drive customer adoption & outcomes using ServiceNow platform. Requires 5+ yrs support experience, AI integration expertise, independent service delivery skills.
The Mothership
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 5, 2025
Customer Success Advocate to act as an advocate for our customers, oversee customer outcomes engagement, and foster greater adoption and usage of ServiceNow products.
Requirements
- 5+ years of experience providing customer professional services or related business support
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- Ability to provide independent comprehensive services
- Experience resolving issues through analysis
- Experience in working collaboratively
Requirements Summary
5+ years of customer support experience, AI integration experience, and ability to provide independent services
