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Citi
LATAM HR Connect Inquiry Management Jr. Generalist
Citi HR Connect LATAM Jr. Generalist: Handle HR inquiries (rewards, compensation, benefits). 2-4 yrs exp, MS Office, dispute knowledge. PTO, 401k, visa sponsorship.
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
The Ops Support Specialist 5 provides operations support services, including customer inquiries, account maintenance, and communication with operations staff and clients. The HR Connect LATAM Inquiry Management Generalist handles customer inquiries on HR-related topics, including total rewards, compensation, and benefits.
Requirements
- 2-4 years of relevant experience
- Proficient in Microsoft Office
- Comprehensive knowledge of Dispute process
- Ability to work unsupervised and apply problem solve capabilities
- Ability to work occasional weekends to support Pega releases and COB testing
- Demonstrated analytical skills and mathematical knowledge
- Consistently demonstrates clear and concise written and verbal communication skills
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
Requirements Summary
2-4 years of experience, proficient in Microsoft Office, comprehensive knowledge of Dispute process
