Peraton

Customer Technical Support Representative 4 (SCA)

Peraton seeks Customer Technical Support Representative 4 in San Antonio, TX. Provide Tier I/II software, hardware, network support. Requires 4-5 yrs IT experience, Security+, ITIL 4, DoD clearance eligibility. $51K-$82K.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 3, 2025

Peraton is seeking a Customer Technical Support Representative to provide Tier I and II technical software, hardware, and network problem resolution for clients. The candidate will also perform other technical support tasks, such as conducting technical research and instructing users in the use of PCs and networks.

Requirements

  • High School level plus some advanced training
  • 4-5 years of experience
  • U.S citizen
  • Ability to obtain Department of Defense security clearance (ADP II Public Trust)
  • IM/IT support experience (or related relevant experience)
  • Security+ Certified
  • Microsoft Certified IT Professional (MCP) preferred
  • ITIL 4 Foundations Certification

Benefits

  • Target Salary Range: $51,000 - $82,000

Requirements Summary

High school degree, 4-5 years of experience, U.S citizen, and ability to obtain Department of Defense security clearance