We are looking for a Customer Training Specialist to empower our customers’ success by providing training on how to effectively utilize our software and technology solutions within their veterinary practice. This role combines coaching, technology, and relationship-building skills.
Requirements
- 4-year degree in a related discipline or equivalent experience in a customer-facing role
- Minimum 1 year of experience in customer-facing role, preferably customer training or implementation of products or services, customer support/service or similar role
- Experience with Salesforce, ServiceNow, ZenDesk, or similar tools preferred
- Proficiency with Microsoft O365 suite
- Technology / SaaS experience preferred
Benefits
- 401k savings & company match
- Paid time off
- Paid holidays
- Maternity leave
- Parental leave
- Military leave
- Other leaves of absence
- Health, dental, and vision benefits
- Health savings accounts
- Flexible spending accounts
- Life & disability benefits
- Identity theft protection
- Pet insurance
- Certain positions may include eligibility for a short term incentive plan