Customer workflows (CWF) Domain Business Lead, Bratislava

Devoteam is seeking an experienced Customer Workflows Domain Business Lead to join their ServiceNow team. This role focuses on growing and managing a team to support clients' digital transformation initiatives, acting as a hybrid CWF/Consultant combining relationship-building with industry expertise. They will be responsible for managing customers' workflows, advising clients, implementing solutions, and staying up-to-date with emerging trends.

Requirements

• 5+ years of business and expertise experience in CWF domain from consultancy role.
• Proven experience with implementing ServiceNow solution or similar.
• Experience in Business Development pre-sale activities.
• Ability to approach CxO level stakeholders.
• Ability to drive offer preparation.
• Experience with leading teams and projects, strong leadership skills.
• Advanced English (spoken and written).

Benefits

• Salary up to 4200€
• Flexible working hours
• Career Management & training
• Udemy for business account
• Meal allowance
• Cafeteria
• Phone tariff
• Employee Referral Program
• Sabbatical leave
• Hardware/equipment
• Company mobile phone
• Company laptop
• Coffee/snacks