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Oracle
CX Service Solutions Engineer (Presales)
Join Oracle as a CX Service Solutions Engineer in Bucharest. Leverage ServiceNow and Oracle CX Cloud expertise to drive customer success. Competitive benefits!
Consulting
Entry Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
DevOps
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 18, 2025
As a Solution Engineer, you will develop your skills in a broad spectrum, from product expertise to customer interaction and general IT market knowledge. You will act as a business partner and trusted advisor to the Sales Community, delivering efficient service outcomes at scale.
Requirements
- Solid professional experience in CX
- Expertise with Oracle's CX Cloud suite, with focus on Field Service and Fusion Service product areas
- ITIL certification or knowledge
- Good techno-functional skills in Oracle Fusion Applications in CX area
- Expertise in Application Composer, groovy scripting
- Experience on/worked with CX software products like Field Service and Fusion Service, RightNow, ServiceNow, Sales Force Service Cloud, Microsoft Dynamics 365 Customer Service
Benefits
- Competitive benefits based on parity and consistency
- Flexible medical, life insurance, and retirement options
- Volunteer programs
Requirements Summary
Bachelor’s or Master’s Degree in Business Administration, Marketing, Cybernetics, Polytechnics School or comparable, with good understanding of and passion for digital and emerging trends in Gen AI, AI, AI Agents etc. and previous exposure to / hands-on experience with CX systems
