ServiceNow

Data Center Operations Analyst

Join ServiceNow as a Data Center Operations Analyst in Glattbrugg, Zurich. Leverage your 4+ years of data center management experience and ITIL knowledge to optimize operations. Enjoy competitive salary, career growth, and supportive benefits.

ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 3, 2025

Data Center Operations Analyst job description. The role involves managing the planning, hardware installation and configuration, optimization, operations, and ongoing maintenance of the computer/data center. The successful candidate will have experience in data center operations management, good knowledge of data center facilities and infrastructure, and strong analytical skills.

Requirements

  • 4+ years of experience in data center operations management
  • Experience of managing the planning, hardware installation and configuration, optimization, operations, and ongoing maintenance of the computer/data center.
  • Holistic experience of overseeing systems performance, the monitoring of equipment and the management of vendor relationships.
  • Experience of capacity planning and continual assessments for DC.
  • Good knowledge of data center facilities and infrastructure including power, HVAC, structured cabling, rack management and security.
  • Experience managing vendors in a data center environment.
  • Strong analytical skills with the ability to multi-task several unrelated issues.
  • General documentation skills with particular emphasis on technical processes and standards.
  • Knowledge and experience in ITIL process methodologies a plus.
  • Proven ability to function in ambiguous situations with a record of success.
  • Excellent communication, customer focus, problem solving, conflict management, time management and interpersonal skills required.
  • A deep passion for Sustainability and compliance to support our customers global impact responsibilities.

Benefits

  • Competitive salary
  • Supportive teams
  • Opportunity to progress in career with a forward-thinking organisation
  • Benefits plans and programs
  • Mental health resources
  • Family support resources
  • Parental leave programs
  • Learning experience platform
  • Tuition reimbursement program
  • Global, cross-functional mentoring program
  • Team building activities
  • Employee belonging groups
  • Volunteering and community outreach programs

Requirements Summary

4+ years of experience in data center operations management and good knowledge of data center facilities and infrastructure are required