Data Center Technician

BGIS is looking for a Data Center Hardware Remediation Technician to join the team in Las Vegas, NV. The role involves basic hardware troubleshooting, server configuration, and resolving issues through a ticket queue.

Requirements

• Experience with remote console / server management technologies
• Ability to communicate with customers, technicians, and vendors
• Ability to prioritize a large number of tickets and work independently
• Experience working with hardware from multiple vendors
• Experience working within a ticketing system: Remedy, ServiceNow, etc.
• Work experience in a large data center
• Knowledge of RAID controller and configuration a plus
• High level of written and oral fluency in English
• Excellent verbal and written communication
• Must be able to multi-task
• Must be able to adapt to changing priorities, conditions, and circumstances
• Must be punctual and reliable
• Must have good organization, interpersonal, and time management skills
• Proficiency working with standard PC tools and applications such as MS Office, MS Outlook, web browsers, etc.

Benefits

• Medical, dental, vision, prescription coverage
• Health savings account, flexible spending account (both healthcare and dependent)
• 401(k) with a Company match
• Paid Time Off, paid company holidays
• Short term and long-term disability, life insurance
• Employee assistance program, tuition reimbursement
• Paid parental leave, gym membership discount
• Team member referral bonus