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DXC Technology
Data Center Technician - Ashburn, VA
Data Center Technician at DXC Technology in Ashburn, VA. Manage ServiceNow tickets, hardware installation, networking support. 5+ years field experience required. Benefits include health insurance, 401(k), paid holidays.
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 8, 2025
The Data Center Technician is responsible for providing hands-on technical support within a CoLo data center environment, including hardware installation, basic networking support, ticket management, and on-site assistance for internal teams and external vendors.
Requirements
- Provide field support (5+ years preferred)
- Manage and update SNOW (ServiceNow) tickets and asset records
- Perform networking troubleshooting
- Serve as on-site ‘Hands and Eyes’ support for remote network engineers
- Escort third-party hardware vendors and ensure adherence to site policies
- Perform rack-and-stack of servers, switches, and additional data center hardware
- Cable management, including routing under raised floors and through endcaps
- Conduct remote and on-site support for software/hardware installations
- Safely lift and carry equipment weighing up to 50 lbs.
Benefits
- 8 paid holidays per year
- 401(k) or 403(b) retirement savings plan
- Medical, dental, and vision insurance
- Life insurance
- Short-term and long-term disability insurance
Requirements Summary
High school diploma or GED, 5+ years of field support or data center experience, ability to lift 50 lbs. and perform physical tasks in a server room setting
