Data Center Technician 3

This Data Center Technician position involves hardware installation, configuration, troubleshooting, and maintenance of enterprise servers and cabling infrastructure. The role requires strong communication skills, problem-solving abilities, and the ability to work independently and as part of a team within a ServiceNow ticketing environment. IT Hardware Concepts and on-call shifts are also expected.

Requirements

• Knowledge of server/storage/network hardware
• Strong interest in learning new DC concepts
• Strong verbal and written communication skills
• Day Shift - (4 days per week, 10-hour shifts). May include weekends and holidays
• Night Shift - (4 days per week, 10-hour shifts). May include weekends and holidays
• 2+ years working in an IT environment
• Experience solving problems on servers, networking devices and IT equipment
• Inventory management experience
• Experience raising issues to Sr. onsite staff and management as needed
• IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB)
• Knowledge of trunk infrastructure (a plus)
• Work onsite in Chicago, IL

Benefits

• Competitive benefits
• Flexible medical, life insurance, and retirement options
• Employee volunteer programs
• Equal employment opportunity