Data Center Technician

BGIS is seeking a Data Center Hardware Remediation Technician to troubleshoot server hardware and configurations in a ticket queue. The role requires working out of a location and will involve physical hardware remediation, remote management interface configuration, and troubleshooting logical and physical server issues. Candidates must have strong communication, prioritization, and organizational skills.

Requirements

• Experience with remote console / server management technologies (BMC/iLo/iDrac/Cyclades/etc.)
• Ability to effectively communicate with customers, technicians and vendors.
• Ability to prioritize a large number of tickets.
• Experience working with hardware from multiple vendors.
• Experience working within a ticketing system (Remedy, ServiceNow, etc.)
• High level of written and oral fluency in English.

Benefits

• medical
• dental
• vision
• prescription coverage
• health savings account
• flexible spending account (both healthcare and dependent)
• 401(k) with a Company match
• Paid Time Off
• paid company holidays
• short term and long-term disability
• life insurance
• employee assistance program
• tuition reimbursement
• gym membership discount
• team member referral bonus