Bank of America

Data Loss Prevention Operations Lead – Outbound Email

Join Bank of America as a Data Loss Prevention Operations Lead in Denver. Leverage ServiceNow for DLP operations, email security, and automation. 5+ years in info security required.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Service Catalog
Department - JobBoardly X Webflow Template
Workflow Automation
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 7, 2025

At Bank of America, we are seeking a Data Loss Prevention Operations Lead to support Data Loss Prevention (DLP) operations with a focus on outbound email monitoring, safeguarding sensitive data, and driving operational excellence.

Requirements

  • Minimum 5 years of experience in information security, or technology
  • Proficient in creating, testing, and optimizing DLP detection rules using regex and Exact Data Match (EDM)
  • Strong proficiency in writing Splunk queries and interpreting log data to support investigations and rule tuning
  • In-depth understanding of SMTP routing and email security infrastructure, including how policies and detection tools interact with mail flow
  • Deep understanding of the NIST Cybersecurity Framework and regulatory requirements, including regional restrictions
  • Experience with scripting or automation (e.g., Python, PowerShell, Bash) to support process optimization, alert triage, and reporting
  • Familiarity with workflow automation tools (e.g., ServiceNow Flow Designer, Jira Automation, Microsoft Power Automate)
  • Proven ability to communicate complex technical findings to both technical and non-technical audiences
  • Demonstrated problem-solving capabilities and ability to operate independently in a fast-paced, high-pressure environment
  • Relevant certifications: Security+, Network+, CEH, CISSP, CCNA, or CCNP

Benefits

  • Annual discretionary plan
  • Industry-leading benefits
  • Access to paid time off
  • Resources and support for employees to make a genuine impact

Requirements Summary

5+ years of experience in information security or technology, proficiency in creating and optimizing DLP detection rules, and strong proficiency in writing Splunk queries