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Bank of America
Lead Administrator, ServiceNow Platform
Lead Administrator, ServiceNow Platform at Bank of America, Plano, TX. Manage platform, mentor team, ensure application availability. Requires 5+ years ServiceNow experience, active CSA certification, regulated environment expertise. Competitive benefits, PTO.
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
June 11, 2025
Bank of America is seeking a Lead Administrator for the ServiceNow Platform. The successful candidate will maintain and support the ServiceNow platform, manage ServiceNow code quality control processes, lead and mentor a team of operations specialists, and respond to incidents for application availability issues.
Requirements
- Minimum of 5+ years of experience in ServiceNow development and engineering with emphasis on platform management
- Active and verifiable ServiceNow Certified System Administrator (CSA) certification
- Proven experience as an administrator in highly regulated environments
Benefits
- Industry-leading benefits
- Access to paid time off
- Resources and support to make a genuine impact and contribute to the sustainable growth of the business and the communities served
Requirements Summary
5+ years of experience in ServiceNow development and engineering, active ServiceNow Certified System Administrator (CSA) certification, and proven experience as an administrator in highly regulated environments
