NCS Australia

ServiceNow HRSD Senior Consultants

Join NCS Australia as a ServiceNow HRSD Senior Consultant in Canberra. Leverage your ServiceNow HRSD expertise to enhance the People Connect system, manage incidents, and ensure cybersecurity compliance. Enjoy benefits like paid parental leave, health insurance, and career development opportunities.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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DevOps
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Predictive Intelligence
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Reporting and Analytics
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
September 15, 2025

NCS Australia is seeking a ServiceNow HRSD Senior Consultant to join a high-performing team supporting a major government client. The role involves managing, enhancing, and securing the client's People Connect HR system, implementing business improvements, managing incidents, and ensuring alignment with cybersecurity regulations. This is a hands-on technical role that requires strong collaboration and communication skills.

Requirements

  • Extensive technical expertise in ServiceNow development, particularly in Human Resources Service Delivery (HRSD), Analytics and Reporting, and Security Operations.
  • Strong experience in managing and maintaining ServiceNow HRSD.
  • In-depth knowledge of ServiceNow annual upgrades.
  • Experience in business test automation, including automation test scripts.
  • Working knowledge of Performance Analytics within the ServiceNow platform.
  • Familiarity with HRSD Professional licensing features.

Benefits

  • Paid parental leave
  • Health insurance
  • Discounted health insurance
  • Various products and services discounts
  • Recognition and reward programs
  • Capability Fingerprint, industry and partner training programs
  • Special interest groups
  • AI-driven learning platform
  • Meaningful work
  • Career development opportunities

Requirements Summary

Extensive ServiceNow skills are needed, along with experience in managing and maintaining HRSD. Strong automation/analytics skills and knowledge of annual upgrades are required. Agile delivery experience a plus