Deskside Consultant

Long View is looking for a Deskside Consultant to work on-site in Lake Charles, LA. The role involves assisting customers with software and computing platform queries, configuring and supporting computer equipment, and troubleshooting issues. A great opportunity for someone with 3+ years of IT experience and knowledge of Microsoft environments.

Requirements

• 3+ years of related IT experience
• Knowledge of server operations, infrastructure, web interfaces, and remote access tools
• Experience supporting Microsoft environments in a deskside support role
• ITIL Incident Management understanding
• Ability to diagnose, research and solve technical and data issues independently
• Knowledge of network security practices and anti-virus programs
• Excellent problem-solving and multitasking skills

Benefits

• Comprehensive benefits package
• Group life insurance
• Accidental death & dismemberment insurance
• Short-term disability
• Long-term disability
• Supplemental life insurance
• Flexible Spending Accounts
• Accident insurance
• Critical illness insurance