EY

Desktop Solutions Leader

Join EY as a Desktop Solutions Leader in Hoboken, NJ. Lead teams to enhance user experience on PC, Mac, and mobile platforms using ServiceNow. 10+ years in tech required. Competitive benefits.

ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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Service Portal
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Hardware Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Hardware Asset Management

Job description

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Posted on:
 
July 17, 2025

As a Desktop Solutions Leader, you will lead a team of skilled product managers, technical leads, and engineers to deliver best-in-class user experience on all PC, Mac, Virtual desktop, and mobile platforms across EY. You will drive continuous operational excellence, reduce operational costs, and improve processes. You will also partner with other Product Managers and Enterprise architects to align product roadmaps and optimize overall user experience.

Requirements

  • Approximately 10 years of experience in a comparable product manager role in Technology and leadership experience
  • History of working credibly with senior stakeholders
  • Experience leading, motivating, and growing technology teams and suppliers
  • Strong verbal and written skills, including cross-cultural communication and the ability to draft effective communications
  • Empathic listener and persuasive speaker
  • Excellent presentation and negotiation skills
  • Strong team player and independent self-motivated
  • Experience in Mobile and Desktop technologies (Intune, SCCM, Windows Update for Business, Windows Hello for business, Windows client, Azure Virtual Desktop, Windows 365, IOS & Android operating systems and controls, desktop packaging technologies, Microsoft AppProxy, ServiceNow service management solution, Hardware Asset Management (HAM), Windows Autopilot, Intel/AMD/Qualcomm offerings with large OEMs, Nexthink Digital Experience and Mac OS management)

Benefits

  • Comprehensive compensation and benefits package
  • Medical and dental coverage
  • Pension and 401(k) plans
  • Paid time off options
  • Flexible vacation policy
  • Designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support physical, financial, and emotional well-being

Requirements Summary

Approximately 10 years of experience in a comparable product manager role in Technology and leadership experience, history of working credibly with senior stakeholders, experience leading and growing technology teams and suppliers