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Wipro Limited
Desktop Support
Join Wipro Limited in Tokyo as a Desktop Support specialist. Leverage ServiceNow for incident management while troubleshooting hardware/software issues. N2 Japanese required. Competitive salary and growth opportunities.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
IT Service Management
Problem Management
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 29, 2025
We are seeking a Desktop Support candidate to provide IT field support, troubleshooting hardware and software issues, and installing typical business software and applications. The ideal candidate will have 2-4 years of experience in onsite support, knowledge of Windows 10 OS, and expertise in EUC tools, remote support tools, MS Office, and Outlook. Native Japanese or N2 communication skill is also required.
Requirements
- Native Japanese or N2 communication skill
- 2-4 years of experience in Onsite support
- Knowledge and experience on Windows 10 OS
- Good expertise on EUC tools, remote support tools, MS Office and Outlook
- Knowledge and experience of ticketing tools (ServiceNow / Remedy etc.)
- Knowledge and experience on Service requests, incident, problem management and change process
Benefits
- Competitive salary and benefits package
- Opportunities for career growth and development
- Diverse and inclusive work environment
Requirements Summary
2-4 years of experience in onsite support, knowledge of Windows 10 OS, and expertise in EUC tools, remote support tools, MS Office, and Outlook
