Peraton

Desktop Support Agent

Desktop Support Agent at Peraton, San Antonio, TX. Tier I/II technical support for software, hardware, networks. Requires 4-5 yrs IT experience, Security+ cert, DoD clearance eligibility. Benefits: PTO, 401k, 4-day week.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 4, 2025

Peraton is seeking a Desktop Support Agent to perform technical software, hardware and network problem resolution for clients. Responsibilities include providing Tier I and II technical support, analyzing routine situations, and instructing users in the use of PCs and networks.

Requirements

  • High School level plus some advanced training
  • 4-5 years of experience
  • U.S citizenship
  • Ability to obtain Department of Defense security clearance (ADP II Public Trust)
  • IM/IT support experience (or related relevant experience)
  • Security+ Certified

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

Requirements Summary

High School level plus some advanced training, 4-5 years of experience, and U.S citizenship