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A&O IT Group
Desktop Support Engineer
Desktop Support Engineer at A&O IT Group, Hesse. Provide on-site end-user support, handle incidents/requests, manage devices & networks. Windows 7-10, Active Directory required. PTO, 401k, visa sponsorship, 4-day week.
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Job description
Posted on:
December 15, 2025
The Desktop Support Engineer will provide on-site support for end users, handling incidents and service requests, and providing services for end-user devices, collaboration and communication services, and network-attached devices. The role requires a minimum of 1-3 years of experience in Windows Desktop support, with proficiency in Windows 7-10, Microsoft Active Directory, and other related technologies.
Requirements
- Handle Incidents and Service Requests and near desk support
- Provide services to End Users that include end-user devices, collaboration and communication services, and network-attached devices
- Perform daily health checks to End User Devices and Network attached devices as required
- Meeting room support as required
- Provide effective Deskside Support Services in accordance with the appropriate Performance Standards
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
1-3 years of experience in Windows Desktop support, proficiency in Windows 7-10, Microsoft Active Directory, and other related technologies
