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Trimble Inc.
Development and Operations Engineer
Join Trimble Inc. as a Development and Operations Engineer in Chennai. Leverage ServiceNow and cloud skills to ensure application availability and support.
Direct Hire
Entry Level
ServiceNow Role Type:
Sales
ServiceNow Modules:
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 8, 2025
This L1 Cloud Support Engineer role at Trimble involves maintaining application availability and supporting cloud-based solutions using AWS, Azure, and Google Cloud. The role focuses on incident investigation, troubleshooting, and collaboration with stakeholders to ensure efficient service delivery. It requires being able to operate in rotational shift patterns and prioritize workload effectively.
Requirements
- Strong written and verbal English
- At least 1 year working with a SaaS (Software as a Service) product / service
- Experience working within AWS or Azure is desired
- Understanding of incident management, service request fulfillment
- Experience in working in an ITSM Tool (ticketing tool such as FreshService, ServiceNow, Remedy, Salesforce, HP Service Manager)
- Willing to work rotational Shifts for 24x7 service coverage
Requirements Summary
1+ year SaaS experience. AWS or Azure knowledge is desired. Understanding of incident management and ITSM tools like FreshService required
About
Trimble Inc.
Construction, Tech, Software & IT Services, Transportation & Logistics
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