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Inter IKEA Group
Digital Product Leader
Join Inter IKEA Group in Malmö as a Digital Product Leader. Drive ITSM, ITOM, & ITAM on ServiceNow, enhancing workflows and stakeholder engagement.
Direct Hire
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
DevOps
IT Asset Management
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 26, 2025
IKEA is seeking a Digital Product Leader for ITSM, ITOM & ITAM on the ServiceNow platform. This role involves defining and driving the product vision, roadmap, and ensuring digital product evolution. Collaboration with IT Practice Leaders, Business Analysts, and Product Specialists is essential to deliver value and improve workflows across the organization. The role focuses on streamlining IT services for ease of use and scalability, while prioritizing outcomes and ensuring compliance.
Requirements
- 5–7+ years in digital product management or product ownership.
- Proven experience with budget ownership and prioritization.
- Demonstrated experience with ServiceNow ITSM, ITOM, and ITAM platforms.
- Experience in a complex, global IT operations environment.
- Strong stakeholder engagement skills.
Requirements Summary
5+ years in product/product ownership. ServiceNow experience & budget ownership. Stakeholder engagement. Bachelor’s degree in IT/Business Admin
