NTT DATA Services

Digital Workplace Solutions Architect

Join NTT DATA Services as a Digital Workplace Solutions Architect in Herndon, VA. Leverage ServiceNow expertise in presales and digital transformation.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 26, 2025

We are seeking an experienced Digital Workplace Solutions Architect to join our Dynamic Workforce Solutions team. The ideal candidate will combine deep technical knowledge with excellent communication skills to articulate value propositions and build trust with potential customers. The role involves presales, deal strategy, solution development, and digital transformation.

Requirements

  • US Citizen
  • Bachelor's degree in computer science, Information Technology, related field or equivalent combination of education and work experience.
  • Minimum 8 years of experience in consulting or IT services industries sales, preferably Federal market experience.
  • Minimum 8 years of experience negotiating, shaping, and closing large deals in the professional services space.
  • Minimum 5 years of experience in a technical presales, solutions architecture, or consulting role.
  • Minimum 5 years of experience leading customer discussions and managing stakeholder relationships.
  • Minimum 3 years of presentation, communication, and interpersonal skills experience.
  • Minimum 3 years of experience as a Digital Workplace Architect with deep expertise in one or more of the following:
  • Modern Service Desk
  • Conversational AI
  • ServiceNow
  • Workplace Automation
  • Modern Field Services
  • Minimum 3 years of experience with Modern Endpoint Engineering (SCCM, Intune), Unified Communication and Collaborations, M365 (Teams, SharePoint, Email, Endpoint security), Azure Virtual Desktop, RPA.
  • Preferred Skills:
  • Architecture level understanding AI, AI Agents.
  • Experience in deal structuring, pricing, and contracting.
  • Ability to build and sell transformative workplace solutions
  • Strong understanding of digital transformation and its impact on workplace environments.
  • Excellent problem-solving skills and the ability to think strategically.
  • Bachelor's degree or equivalent (minimum 12 years) work experience.
  • Proven experience leading large, complex, strategic sales opportunities.
  • Ability to engage and build relations with senior leadership at Fortune 500 organizations.
  • Excellent leadership skills, with the ability to oversee and inspire multiple teams, fostering a collaborative and high-performance work environment

Requirements Summary

8+ years of experience in consulting or IT services industries sales, bachelor's degree in computer science, and experience as a Digital Workplace Architect with deep expertise in Modern Service Desk, Conversational AI, ServiceNow, Workplace Automation, and Modern Field Services