Micron Technology

Director – Global People Services Solutions (Innovation, AI, Productivity Improvement & Data)

Director – Global People Services at Micron Technology (Singapore). Lead HR transformation using ServiceNow, AI, automation & data analytics. 10+ yrs HR ops required.

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Direct Hire
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Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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DevOps
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IT Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
October 20, 2025

We are seeking a Director – Global People Services Solutions to lead the transformation of HR service delivery through innovative technologies, data-driven decision-making, and continuous process improvement.

Requirements

  • 10+ years of experience in HR operations, HR shared services, transformation roles, business or engineering operations
  • Proven experience in leading digital HR initiatives and managing cross-functional teams
  • Strong understanding of AI, automation, and data analytics in HR contexts
  • Excellent stakeholder engagement, change management, and communication skills
  • Experience with AI tools (e.g., Microsoft Copilot, ServiceNow, chatbots) and data platforms (e.g., Power BI, Tableau)
  • Knowledge of global HR compliance, data privacy, and ethical AI practices
  • Certifications in Lean Six Sigma, Agile, or HR technology platforms (e.g., Workday, SAP SuccessFactors)

Benefits

  • Competitive salary
  • Comprehensive benefits package
  • Opportunities for professional growth and development

Requirements Summary

10+ years of HR experience, digital HR leadership, AI and data analytics knowledge, and excellent stakeholder engagement skills