Micron Technology

Director – Global People Services Solutions (Innovation, AI, Productivity Improvement & Data)

Director – Global People Services Solutions at Micron Technology (Penang). Lead HR digital transformation using ServiceNow, AI, and data analytics. 10+ years HR ops experience required.

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Direct Hire
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Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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DevOps
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IT Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
October 22, 2025

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The People Services Solutions Director – Innovation, AI, Productivity Improvement & Data is a strategic leader responsible for transforming HR service delivery through innovative technologies, data-driven decision-making, and continuous process improvement.

Requirements

  • 10+ years of experience in HR operations, HR shared services, transformation roles, business or engineering operations
  • Proven experience in leading digital HR initiatives and managing cross-functional teams.
  • Strong understanding of AI, automation, and data analytics in HR contexts.
  • Excellent stakeholder engagement, change management, and communication skills.
  • Experience with AI tools (e.g., Microsoft Copilot, ServiceNow, chatbots) and data platforms (e.g., Power BI, Tableau).
  • Knowledge of global HR compliance, data privacy, and ethical AI practices.
  • Certifications in Lean Six Sigma, Agile, or HR technology platforms (e.g., Workday, SAP SuccessFactors).

Requirements Summary

10+ years of experience in HR operations, digital HR initiatives, and AI tools; strong understanding of AI, automation, and data analytics; excellent stakeholder engagement and communication skills