Join Aristocrat as the Director of Accounts Receivable and lead the global AR function with a focus on innovation, customer happiness, and operational excellence. As Director of Accounts Receivable, you will lead a team responsible for Billing, Credit & Collections, and Cash Application across North America, Canada, and LATAM.
Requirements
- Lead and guide a geographically dispersed AR team, including functional leads across Billing, Credit & Collections, and Cash Application.
- Steer AR strategy, boost team performance, and coordinate efforts across North America, Canada, and LATAM.
- Coordinate credit risk, policy governance, and decisions on high-risk accounts and bad debt.
- Manage advanced disputes, credit holds, and customer queries in collaboration with Sales and Finance.
- Maintain clean and accurate customer master data, coordinating new customer setup and updates.
- Ensure timely and accurate application of cash, with clear processes for resolving unidentified transactions.
- Champion automation and process improvements by bringing to bear ERP (MS Dynamics), GetPaid, ServiceNow, and other tools.
- Own AR reporting and analytics, including aging reports, important metrics, and performance dashboards.
- Lead the Q2C Steering Committee and working groups to promote coordination and refine procedures.
- Collaborate cross-functionally with IT, Commercial Finance, Sales, and the General Ledger team.
- Coordinate team resource planning, budgeting, workload distribution, and change management initiatives.
- Ensure robust internal controls, reconciliation processes, and month-end close activities.
- Build strong customer and interested party relationships and encourage a culture dedicated to steady progress and high-quality service.
Benefits
- Robust benefits package
- Global career opportunities