ServiceNow

Director, Business Operations & Strategy (Chief of Staff), Emerging Technology

Join ServiceNow as Director, Business Operations & Strategy in Heredia. Lead strategic initiatives, leverage AI, and enhance operations. 10+ years required.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 21, 2025

ServiceNow is seeking a Director, Business Operations & Strategy (Chief of Staff) to oversee the Emerging Technology Organization team, driving strategic initiatives and ensuring effective delivery. The ideal candidate will have experience in leveraging AI, strong analytical skills, and exceptional communication abilities.

Requirements

  • 10+ years of experience in a business management, operations, or senior leadership role
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision making, or problem solving
  • Strong analytical skills and exceptional communication abilities
  • Experience in organizing and directing multiple teams and departments
  • Experience in planning and leading strategic initiatives
  • Experience in data analysis and budget management
  • Exceptional written and verbal communication skills, with the ability to convey complex information clearly and concisely
  • High level of professionalism, discretion, and judgment in dealing with confidential and sensitive information

Benefits

  • Good benefits

Requirements Summary

10+ years of experience in business management or leadership, experience with AI, strong analytical and communication skills