AstraZeneca

Director, ETS - Service Asset Configuration Management

Join AstraZeneca as Director, ETS - Service Asset Configuration Management in Macclesfield. Lead SACM, manage CMDB, and leverage ServiceNow expertise. Competitive benefits!

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Direct Hire
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Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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DevOps
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
June 18, 2025

AstraZeneca is seeking a Director, ETS - Service Asset Configuration Management to lead the Service Asset and Configuration Management (SACM) function, ensuring the accuracy and effectiveness of the Configuration Management Database (CMDB) and asset register.

Requirements

  • Demonstrable experience operating and maintaining Asset Management and CMDB (ServiceNow & Flexera Preferred)
  • Experience leading and developing Config management strategies in a global organisation
  • Excellent stakeholder management and experience working and dealing with suppliers and vendors
  • Technical knowledge of the ServiceNow platform is an advantage
  • Great communication, facilitation and relationship building skills with the ability to work with others to achieve objectives
  • Demonstrable ability to work effectively in a matrix organization
  • Experience in a globally distributed team environment
  • A self-starter with high levels of drive, energy, resilience and ability to take the initiative
  • Ability to analyse requests or issues and deliver the best possible solution
  • Ability to prioritize, re-schedule or adapt to changes
  • Ability to make decisions in pressure situations
  • Can work well in diverse, multinational teams and influence others to achieve positive outcomes
  • ITIL training (preferred)
  • Experience leading services and projects in an agile DevOps environment (preferred)
  • Business Analysis experience
  • Influencing and Innovation skills
  • Good written and verbal skills, fluent English
  • High level of customer focus

Benefits

  • A diverse and inclusive work environment
  • Opportunities for professional growth and development
  • Competitive salary and benefits package
  • Flexible working arrangements
  • Opportunities to work on exciting and challenging projects
  • Collaborative and supportive team environment
  • Access to cutting-edge technology and tools
  • Opportunities for career advancement
  • Recognition and rewards for outstanding performance

Requirements Summary

The role requires 5-10 years of experience in Asset Management and CMDB, with experience in leading and developing Config management strategies in a global organisation